Privacy Policy

Introduction

NexxusBridge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our API integration platform and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Services.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you:

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Company name and job title
• Cookies and Usage Data

Service Credentials

To enable our integration functionality, we collect credentials for third-party services that you choose to connect to our platform. These may include API keys, tokens, usernames, and passwords. We take extensive measures to protect these credentials and only use them to provide the Services you explicitly request.

Usage Data

We also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your Information

NexxusBridge uses the collected information for various purposes:

• To provide and maintain our Services
• To notify you about changes to our Services
• To allow you to participate in interactive features of our Services when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Services
• To monitor the usage of our Services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information, including:

• All sensitive information such as service credentials are encrypted using industry-standard encryption algorithms
• We maintain strict access controls to ensure that only authorized personnel can access your data
• Regular security audits and penetration testing
• Compliance with SOC 2 Type II, ISO 27001, and other relevant security standards

Data Retention

NexxusBridge will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

NexxusBridge will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.

Your Data Protection Rights

NexxusBridge aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at privacy@nexxusbridge.com.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you
• The right of rectification - You have the right to have your information rectified if that information is inaccurate or incomplete
• The right to object - You have the right to object to our processing of your Personal Data
• The right of restriction - You have the right to request that we restrict the processing of your personal information
• The right to data portability - You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
• The right to withdraw consent - You also have the right to withdraw your consent at any time where NexxusBridge relied on your consent to process your personal information

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.